This policy explains how [Company legal name] ("AVITA," "we," "us") collects, uses and shares personal information when you visit this website or request a water test.
Information we collect
Information you give us. When you request a water test or quote, we collect your name, phone number, email address, ZIP code, water source and anything you write in your message.
Information collected automatically. Like most websites, our hosting providers record basic technical information such as your IP address, browser type and the pages you visit.
Your language preference. We save your English or Spanish choice in your browser's local storage so the site remembers it. We do not use advertising cookies.
How we use your information
We use your information to respond to your request, schedule your water test, prepare quotes, install and service your system, send maintenance reminders if you become a customer, improve our website, and meet our legal obligations.
Calls, texts and emails
When you submit our form, you agree that we may contact you at the phone number and email you provide about your request, including by call or text message. Consent is not a condition of purchase. Message and data rates may apply. You can opt out at any time by replying STOP to a text, or by contacting us.
How we share information
We share information only with service providers that help us run our business, such as website hosting, our lead and customer management system, and phone and email services. They may use it only to provide services to us.
We may also share information when required by law, or as part of a merger or sale of our business. We do not sell your personal information.
Third-party services on this site
This site loads fonts from Google Fonts and code libraries from jsDelivr. When your browser loads them, those providers receive your IP address, as described in their own privacy policies.
How long we keep information
We keep your information for as long as we need it for the purposes above, including to service your system and keep required business records, and then delete it.
Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop contacting you, by using the contact details below. Depending on your state, you may have additional privacy rights, and we will honor them as required by law.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, but we work to keep your information safe.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. We'll post the new version here with a new effective date.
Contact us
[Company legal name]
[Mailing address]
[Phone]
[Email]